FAQs

What types of skincare products do you offer?

AuraGlide specializes in innovative skincare products that combine effective ingredients with advanced formulations. Our offerings include the AuraGlow™ Turmeric & Honey Brightening Bar, which provides deep purification and hydration, and the Aura-Match™ 4-in-1 Skin Fusion, which merges skincare with makeup for full coverage and nourishment.

How do I choose the right product for my skin type?

To select the most suitable product, it is essential to identify your skin type—whether it is oily, dry, combination, or sensitive. Each product in our range is formulated with specific ingredients that cater to different skin concerns. For personalized recommendations, consider consulting with a skincare professional or utilizing our product descriptions that highlight key benefits.

Are your products suitable for sensitive skin?

Many of our products are formulated to be gentle and suitable for sensitive skin. However, individual reactions may vary. It is advisable to conduct a patch test before using any new product extensively. If you have specific concerns, please refer to the ingredient list or consult a dermatologist.

What is your return policy?

At AuraGlide, we offer a 30-day return policy for items that are unworn, unused, and in their original packaging. To initiate a return, please contact our support team for further instructions. Note that certain items, such as personal care products, are non-returnable for health and safety reasons.

How long does shipping take?

Shipping times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and standard shipping can take anywhere from 5-10 business days. For expedited shipping options, please refer to our shipping policy at checkout.

Do you offer international shipping?

Yes, AuraGlide provides international shipping to select countries. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more detailed information regarding international orders.

How can I contact customer support?

You can reach our customer support team via email at support@auraglide.com. We strive to respond to all inquiries within 24-48 hours. For urgent matters, please include your order number and a brief description of your issue to expedite the process.

Are your products cruelty-free?

AuraGlide is committed to ethical practices and does not test our products on animals. We ensure that our formulations are cruelty-free, aligning with our values of sustainability and responsibility.

Where can I find product ingredients?

All ingredient lists for our products are available on our website under each product description. We prioritize transparency and encourage customers to review the ingredients to ensure they meet their personal preferences and needs.